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8 New Social Media Platforms Marketers Should Watch in 2022

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8 New Social Media Platforms Marketers Should Watch in 2022


According to 2021 HubSpot Blog Research, most marketers search for new or emerging social media platforms on a weekly or monthly basis.

When you visit the App Store or Google Play and search “social media,” there are hundreds of apps to choose from. But, as the pool of social platforms grows, will any of them really change the game for marketers this year?

The truth is, probably so. The year 2020 changed the way we did just about everything — including socializing. Social distancing became a familiar part of our lives leaving a void for personalized communication we used to have in-person.

Nevertheless, humans are adaptable, and several new social networking sites have emerged in the last twelve months to recreate the communities we’ve had to abandon abruptly.

2022 Social Media Trends

The hottest social media trends thus far are audio-based social networking and live streaming.

Live streaming video (32%) was the second-highest trend social media marketers invested in this year, behind short-form video content. The survey also revealed that streaming performed better than expected for 52% of social media marketers surveyed.

This comes at a time when platforms like Twitch and Discord are rising and expanding beyond gaming.

As for audio, Stephanie Morgan, social media expert and founder of the marketing agency Social Lock, sees a bright future for this new type of community.

“Audio-based social networking is a relatively new concept, but it isn’t going anywhere anytime soon,” she says.

HubSpot Blog Research found that 65% of social media marketers ranked live audio chat rooms among the top three most effective social media formats.

Watching the growth of young, promising social channels will help you determine which are worth joining and which aren’t worth your time.

And, if you do end up joining a hot new social channel early on, you may have more time to pick up on what promotional content works there. This will put you ahead of competitors that launch their accounts later and might struggle to come up with creative post ideas.

To help you stay on the cutting edge of social media, we’ve compiled a list of eight young social platforms that you might want to put on your radar this year. These platforms have all gained a large user base, interest from investors, or news buzz in recent months.

For each platform, we’ll walk you through how it works, its user base, why it might be promising to marketers later on, and how you should approach it today.

1. Twitch

Year Launched: 2011

Number of Users: 140 million monthly active users

Twitch is a live streaming platform that allows creators to interact with their audience in real-time. Its leading traffic driver comes from video game enthusiasts.

homepage of new social media platform twitch

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Players can record themselves playing popular games like Fortnite and Minecraft while the audience watches and engages. Some creators also offer exclusive content to those who choose a paid subscription plan.

In addition to game content, you’ll find videos and live stream relating to cooking, music, and just about anything on this social network. Twitch also offers interactive live shows, from esports events to festivals to its 30 million average daily visitors.

The audience on Twitch skews young, with 70% of its viewers between 16 and 34 years old. From a brand perspective, it’s a great community-building platform where marketers can connect on a personal level with their target audience.

From Q&As to behind-the-scenes content, there are various ways brands can engage their audience.

According to 2021 HubSpot Blog Research, 75% of B2B social media marketers plan to increase their investment in Twitch compared to 28% of B2C marketers.

Similar to influencers on other social networks, streamers can make a living on Twitch through subscriptions, ads, and donations.

Brands can choose from a variety of ad placements, including the homepage carousel and live broadcast integrations. They can also sponsor specific streamers whose viewers are highly engaged.

new social media platform discord and its ad options

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As Twitch’s audience diversifies and expands beyond gaming, this makes it easier for brands to find their way in. In addition, brands aren’t limited to working with streamers on the platform. They can build their own presence through a branded account and features like emote, which are emoticons you can use on the platform.

2. Discord

Year Launched: 2015

Number of Users: Over 100 million monthly active users

What once was a gaming platform has now evolved into an expansive chat app.

Here’s how it works: The platform operates on servers, which are community groups that allow video, audio, and text chatting. Every user can build their own server or join one created by another member.

new social media platform: discord

When it first launched, Discord was popular among gamers who wanted a platform to stream games and connect with the broader gaming community. After raising $100 million in funding in 2020, Discord announced plans to expand beyond this community.

In a blog post, co-founder and CEO Jason Citron shared that its users wanted this change.

“Games are what brought many of you on the platform, and we’ll always be grateful for that,” wrote Citron. “As time passed, a lot of you realized, and vocalized, that you simply wanted a place designed to hang out and talk in the comfort of your own communities and friends.”

The brand underwent a brand redesign and reframed its messaging to make it a platform for all.

Discord does not do ads on the platform currently, making it a solely organic play for brands. Startup investment platform Otis had had great success in this arena.

In a Digiday article, Otis’ head of marketing, Cam Lay, shared that they’ve built a strong community of 600+ members by sharing tips and regularly engaging with users.

They also leverage their community to get feedback and gain insights into how their audience feels about their products and services.

Discord offers brands a fantastic opportunity to build brand loyalty and trust. To be successful on a platform like this, brands must be invested in their audience and willing to play the long game.

3. TikTok

Year Launched: 2017 (Founded in 2016)

Number of Users: 1 billion monthly active users

In 2018, the lip-syncing app, Musical.ly merged with a similar one-year-old app called TikTok. Today, it’ now more popular in app stores than other prominent social media platforms and is expected to reach 1.5 billion in 2022.

For those who remember Vine or Musical.ly, TikTok is like a mix of the two.

The platform allows you to film short videos that play on a repetitive loop just like Vine. But, like Musical.ly or Snapchat, you can add fun effects, AR filters, text, and musical overlays to zest things up. Like similar video platforms, it has been primarily adopted by users under 30 years old.

Once you make a video, the app also allows you to optimize it by adding hashtags to make it easier to find via search.

One way hashtags have been embraced on TikTok is through its “Discover” tab. This area of the platform allows you to sift through trending hashtags and join in on the fun. When you post a video that responds to a challenge, you can include the corresponding hashtag so those following the challenge can see your videos.

Along with being widely discussed by publications including the New York Times and Digiday, the app has also gained notoriety from comedians like Jimmy Fallon. Here’s a clip from The Tonight Show where he talks about the app and tells fans to compete in his #tumbleweed challenge:

In addition to being fun and entertaining, the app is “leaking into brand territory,” according to Krystal Wu, HubSpot’s former social media community manager. She explained that more brands are on the platform, adding that, “The Washington Post is on TikTok and they are pretty popular too.”

The Washington Post, as she mentioned, has already gained over 1 million followers.

You would expect the newspaper to post content with a more serious or investigative tone. However, the Post shows off a lighter, behind-the-scenes look at its newsroom.

In this example, one of its journalists struggles to walk up the stairs to the sounds of MGMT’s “Electric Feel”:

Brands like Guess have also started to experiment with TikTok.

To highlight its new line of denim clothing, Guess launched the #inMyDenim challenge encouraging users to publish videos of themselves wearing Guess denim with Bebe Rexha’s song, “I’m a Mess.” playing in the background.

At the moment, fashion, publishing, and entertainment companies are starting to play with TikTok. As the platform grows, we might see it expand to other industries that are able to get creative and visual with their marketing tactics.

In 2021, 46% of social media marketers surveyed in a HubSpot Blog Research study revealed that Tiktok offers high ROI, ranking third behind Instagram and YouTube. For that reason, 93% of marketers who leverage TikTok plan to increase their investment or continue investing the same amount in 2022.

While you might not want to focus all of your social media resources on TikTok just yet, it’s a great time to familiarize yourself with the app and start experimenting with a few fun videos.

You could also try to brainstorm a few challenges or video ideas that could align well with your brand and the platform’s young audience. If you see any brands that are in a similar space as you, follow them for some added inspiration.

4. Clubhouse

Year Launched: 2020

Number of Users: 10 million active weekly users

Unlike traditional social media sites Facebook or Twitter which provide an asynchronous platform for communicating and sharing content, Clubhouse leverages synchronous, audio-only connectivity between the audience and the speakers.

new social media platform: clubhouse

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It’s not quite a podcast, but a more personal way to share information with your audience who can talk back to you in real-time.

You might be wondering “What actually happens in Clubhouse?” And the truth is: It’s a little bit of everything. Topics like starting a business from top venture capitalists, relationship discussions hosted by celebrities, and even comedy clubs by up-and-coming comedians all find their way in front of live audiences.

Part of the sudden uproar about this new social media network stemmed from the way it contradicted every other social platform available today.

It was invite-only — the antithesis of how we’ve come to understand and leverage social media. The developers of the app said they wanted to get Clubhouse just right before releasing it to the public, but users already part of the in-group served as gatekeepers to thousands of conversations happening daily.

Clubhouse website homepage featuring a yellow wave emoji and App Store download.

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How can Clubhouse work for marketers and brands? That’s yet to be determined, but professionals are experimenting right now. The race to crack the code on Clubhouse is a fast one as content creators are building their audiences quickly in hopes of securing monetization opportunities when they become available.

Not sure how to leverage it? Consider hosting an informal focus group, starting a conversation about a high-traffic blog article your company has published or contributing to a conversation hosted by a thought leader in your industry.

5. Twitter Spaces

Year Launched: 2020

Number of Users: Unspecified

Similar to Clubhouse, Twitter Spaces is a beta version of the app’s newest audio feature. This voice chat alternative to the social platform’s traditional 280 character tweets is open to anyone with an iOS device, but only a select group of people chosen by Twitter can create their own space to start a conversation.

new social media platform twitter spaces

While the app is similar in nature to Clubhouse, Twitter is venturing into this new audio-only territory to discover opportunities and threats in this type of community. Clubhouse has addressed its challenges with enforcing community standards – an opportunity Twitter wants to figure out to make the platform safe for everyone.

Morgan predicts some promising insights about the newest audio-only social network by Twitter,

“Spaces will be a great feature on Twitter because it’s already a dialogue-friendly, majority non-visual platform,” she says.

She anticipates that hosting live discussions, training sessions, and customer Q&As could be a few use cases for businesses to utilize Twitter Spaces once it is released to the public.

6. Caffeine

Year Launched: Founded in 2016 and unveiled in 2018

Number of Users: Unspecified

Caffeine.tv, a platform built by ex-Apple designers, allows you to create live broadcasts for friends and followers. The broadcasts show up in a feed where you can give an emoji reaction or respond with comments.

new social media platform caffeine.tv's streaming app interface

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Along with live video broadcasts, you can also stream your computer or TV screens as you play video games. This makes Caffeine a possible competitor to the slightly older game-streaming service, Twitch.tv. Similar to Twitch, which offers you money for high views or subscriptions, Caffeine has launched a monetization program that rewards engaging broadcasters.

The company hasn’t specified user numbers yet, but its Crunchbase profile reveals that it has over $290 million in investments so far.

Aside from investor interest, the platform is starting to make waves. Back in 2019, the platform was used to broadcast the 2019 X Games in Aspen. In 2021, the Ultimate Rap League and musician Drake used the app to stream the rapper’s birthday event.

Caffeine’s success so far demonstrates how live video and video platforms are gaining quick adoption from younger audiences, especially in the Gen-Z age group. If the app continues to gain interest, marketers might consider using it to show off their brand through a variety of strategies, like behind-the-scenes content, Q&As, or other live videos.

This platform could also be useful to marketers in a wide variety of industries, including news, entertainment, gaming, and sports.

If live-streaming could help your company spread awareness of a product, it might be a good time to familiarize yourself with both Caffeine and Twitch.

As you learn more about the platforms, be sure to determine if your audience is actually using either of them and what they’re using them for. You should also check out what similar brands are doing if you find any with active accounts.

If you have an idea for a live stream that seems too out of the ordinary for Facebook or Instagram, Caffeine could be an interesting place to test it. Because the platform is new, there might not be many norms or rules associated with what content works or doesn’t work just yet.

7. Instagram Reels

Year Launched: 2020

Number of Users: Unspecified

We can’t deny that TikTok changed the game for social media since its debut in 2017. It’s still on our list this year as the platform continues to reinvent itself and expand into new audiences.

In 2019, Facebook took notice of the TikTok trend and responded with Lasso, but ended the effort to make room for Instagram Reels.

Instagram Reels shown on three separate phone screens

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Reels is now in direct competition with TikTok, offering a similar video creation functionality. Instagram users can create videos adorned with special effects, music, and transitions notorious for keeping users in a loop.

How can reels work for your business? Everything from sharing product releases to how-to guides, Reels can be an engaging method for brands to make a presence with the Gen Z audience. If you’re not sure how to start, The Social Impact has some fun and informative examples of how to use Reels.

Not sure how to leverage this new Instagram feature? Start with your brand. Reels are a fun type of content that can display your brand’s personality. You don’t need fancy camera equipment or a director to publish content that has the viral factor.

If your team simply doesn’t have the capacity to produce this content yet, consider tapping an industry influencer to create reels on your behalf.

8. Houseparty

Year Launched: 2016

Number of Users: 20 million+

Houseparty is a group video messaging app that allows video chats that can host eight users at a time. To make things more fun for everyone in the chat, you can use video filters, stickers, and other fun effects while a live conversation is in session.

House party website homepage featuring a yellow and red background, yellow waving emoji and tagline.

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While the app itself has been around for a few years, it has gone through a few evolutions and recently gained large bumps in interest and users. The app first started as Meerkat, but rebranded itself to Houseparty and revamped its features. Since then, Houseparty has climbed app store charts and risen from 1 million to 50 million users in 2020.

Although the app does offer ad space, marketers of the future might use it in other creative ways. For example, a small makeup company might sponsor a “houseparty” where an influencer can answer beauty questions and show attendees how to use one of their new beauty products.

Although it might sound promising, still keep in mind that this app has a number of big-name competitors, including Snapchat and Zoom.

This app might also take added time and creativity. If you don’t have time to host a houseparty or can’t think of one that would effectively market your product, you might want to prioritize other platforms first.

How to Navigate The New Social Media Landscape

A marketer who discovers a hot new social channel first can become an expert on posting engaging content before their competitors even sign up.

But, while it’s important for marketers to keep interesting platforms on their radar, the first priority should still be to focus time, effort, and resources on the platforms that are already thriving.

To make sure you’re balancing your time between new and old channels accordingly, focus on growing and refining strategies on the successful platforms, then timebox an hour or so once a month to look into newer platforms.

If you find a platform like TikTok, that’s both relatively new and has a fast-growing user base, brainstorm, and schedule a few experimental posts.

Be sure to use experimentation time wisely and on the right platforms. While TikTok is a great place to experiment and doesn’t seem like it’s going anywhere soon, there’s always a chance that an extremely niche platform, like Clubhouse, could get overshadowed by a larger competitor – Twitter Spaces.

When you’re determining which platforms are worth watching or experimenting on, here are six questions your team should ask themselves:

  • What are its active user numbers? Big numbers could mean that the platform is gaining momentum and that you have even more chances to engage with a large pool of users.
  • Are publications or thought leaders talking about it? If a platform doesn’t specify exact numbers, but a lot of people, prominent figures, or news publications are discussing it — it might be promising.
  • Do older platforms have a similar tool and a bigger user base? If an older platform does the same thing, people might hesitate to adopt a newer platform. For example, marketers primarily use Stories on Instagram as opposed to Snapchat. Although Snapchat pioneered the story, the Instagram interface and experience are things that a lot more people know, understand, and trust.
  • Will my audiences understand how to use the platform? Will my audiences understand how to use the platform? It might be challenging to get a less tech-savvy person to join Snapchat or TikTok, but they might love a platform like Facebook or Twitter because the interfaces might be easier to understand. Pick platforms that your audience can easily use and enjoy.
  • Will audiences even be interested in the platform? Will audiences even be interested in the platform? While a tech novice might not enjoy TikTok, a teenager might get bored on a platform like Facebook. In fact, younger people prefer visual apps like TikTok and Instagram. While you want to pay attention to the level of adaptability, you also should pay attention to how your audience wants to consume media.
  • What type of content or post could we use to promote our brand on the platform? You should always make a plan of action when considering or launching a social platform. If you can’t come up with any interesting ways to market your specific product on a niche platform, you might want to hold off on making an account. On the other hand, experimenting with different posting strategies could allow your brand to look creative and cool to the platform’s audience.

Should you follow the social media trends of 2022?

Consumer behavior changes quickly in the digital space, and businesses that adapt to social media trends could see success.

If you keep an eye on this kind of marketing research and tailor it to your target audience, you can craft a stellar social media plan that drives awareness and shows your brand in a creative light.

Remember, every trend won’t work to achieve your goals, so don’t venture into this new social media landscape without the most up-to-date data.

Editor’s note: This post was originally published in July 2019 and has been updated for comprehensiveness.

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Getting Started with the Agile Marketing Navigator: Building a Marketing Backlog

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Freeing agile marketing from its software development roots


We recently introduced you to Agile Marketing Navigator, a flexible framework for navigating agile marketing for marketers, by marketers in the article A new way to navigate agile marketing. The navigator has four major components: Collaborative Planning Workshop, Launch Cycle, Key Practices and Roles. Within these categories, there are several sub-pieces for implementation. In recent articles, we covered the pieces in the first stop of the navigator, the Collaborative Planning Workshop.

Now we’re going to dive into the next stop on your agile marketing journey — the Launch Cycle. The Launch Cycle is a repeatable cadence for delivering valuable marketing experiences early and often. Within the Launch Cycle there are five key components — Marketing Backlog, Cycle Planning, Daily Huddle, Team Showcase and Team Improvement. If you’re familiar with the Scrum framework, there are a lot of similarities here — with a few different nuances to make it more applicable to marketers.

Building and managing an effective Marketing Backlog

Now, let’s dive into the Marketing Backlog and some tips and tricks for marketers to be most effective. 

The Marketing Backlog is an ordered list of prioritized work that the agile team will pull from to work on in their Launch Cycle. The backlog is emergent, not static, and changes as new information is learned. 

This part of the framework is incredibly important and can have a major impact on how marketers work. First of all, there’s one shared place where all work lives. This avoids work happening “behind the scenes” that no one knows about.

In fact, one client that I worked with took all of the work that was already assigned to stakeholders, put it in a single backlog and realized that it would take five years to deliver! It’s with this level of transparency that teams and leaders can begin to visualize everything the team is doing and start to really understand what’s important and what may just be someone’s pet project.

There are many tools for managing your marketing backlog and they all have their pros and cons. The main thing to watch out for is ensuring that everyone on the team, as well as stakeholders have access. We want to build a transparent system.

If you’ve started with the Collaborative Planning Workshop, you’ve already begun to build out the Marketing Backlog. The items in your Minimally Viable Launch will go near the top, and other items will fall below. Work is never guaranteed until the team starts working on it, and even then sound business reasons could cause them to pivot, although that shouldn’t be the norm.

Prioritizing the backlog is one of the key responsibilities of the Marketing Owner. While they don’t do this in a vacuum and conversations with stakeholders are imperative, this role has the ultimate authority to decide what order the team will work on and which items won’t be considered (there are always way more good ideas than time).

The role of the Marketing Owner

The Marketing Owner needs to really understand the business value that each idea brings. Each marketing backlog should be thought of in terms of:

  • Level of effort it will take the team to complete (let’s face it — all things aren’t created equal. Building a Tesla may take longer than a base model Honda, so think through marketing ideas as well).
  • What value does it bring to customers? Joy? Satisfaction? Solves a problem? Addresses a cause?
  • What will the business gain from this idea, and how does it tie to business goals, KPIs and revenue?

Stakeholders, customers and team members should all be thinking about new ideas all of the time and everyone is invited to submit ideas to the backlog. However, it’s at the Marketing Owner’s discretion to decide which ideas will be worked on by the team and when.


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Work should never be directly assigned to a team member in agile marketing. It should be submitted to the backlog or discussed with the marketing owner as it needs to be visible and prioritized among everything else.

In agile marketing, backlog items should be used to test and learn and are thought of as micro-experiments, rather than large campaign blasts. 

While a backlog item may be for a post on Facebook, the team should be thinking in terms of testing elements, such as content. If the content is successful, similar content pieces would be on the backlog. However, if the content doesn’t perform well, the team would want to think of new backlog items with different content.


agile marketing workflow

Catch up on the Agile Marketing Navigator series!


The backlog may contain some business as usual items to keep the lights on, but the majority of items should be small, testable experiments that can quickly get to customers for real-time feedback.

If you haven’t started a marketing backlog yet, what are you waiting for?


Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed here.


About The Author

Stacey knows what it’s like to be a marketer, after all, she’s one of the few agile coaches and trainers that got her start there. After graduating from journalism school, she worked as a content writer, strategist, director and adjunct marketing professor. She became passionate about agile as a better way to work in 2012 when she experimented with it for an ad agency client. Since then she has been a scrum master, agile coach and has helped with numerous agile transformations with teams across the globe. Stacey speaks at several agile conferences, has more certs to her name than she can remember and loves to practice agile at home with her family. As a lifelong Minnesotan, she recently relocated to North Carolina where she’s busy learning how to cook grits and say “y’all.”



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When Your SEO Competitors Don’t Match What You Know

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When Your SEO Competitors Don't Match What You Know


You know your competitors, and you’re not going to let some damned SEO tool tell you different!

Hey, I’ll give you the first part, but there are a lot of reasons that the results from a tool like True Competitor might not match your expectations, and that could be a good thing.

I’m going to dig into five of those reasons:

  1. You’re living in the past

  2. You’ve hit a brick wall

  3. You can’t see the trees

  4. You’re stuck in one tree

  5. We’re just plain wrong

First, the toughest one to hear — the world is changing, and you’re not changing with it.

1. You’re living in the past

Look, I know Big Wally at Big Wally’s Widget World said your Grandma’s meatloaf was “just okay, I guess” at the church potluck in ‘87, but you need to move on. Even if you’re not quite-so-literally stuck in the past, you may be operating on an outdated sense of who your competitors are. Especially online, the competitive landscape can change quickly, and it’s worth re-evaluating from time to time.

2. You’ve hit a brick wall

Quite literally — you’ve run headlong into your own brick-and-mortar wall. As a business with physical locations, your competitors with physical locations are absolutely important, but from a search perspective, they may not represent who you’re actually competing with online.

Take, for example, McDonald’s — you might expect the competition to include Wendy’s, Burger King, Taco Bell, and other fast food chains with physical restaurants. Meanwhile, here are the second through fourth results from True Competitor:

While DoorDash, Grubhub, and Uber Eats don’t have traditional, physical locations, these are the places where McDonald’s online customers go to order, and they represent a significant amount of organic SERP real estate. From an SEO standpoint, this is reality.

3. You can’t see the trees

You can see the whole forest from where you’re standing, and that’s great, but are you missing the diversity and distinctiveness of the trees?

This is easier to show than tell. Let’s take a look at big box retailer, Target. True Competitor returns the following top three:

No big surprises here, and no one should be shocked that this list includes not only brick-and-mortar competitors, but online retail juggernauts like Amazon. Let’s take a deeper look, though (the following are competitors #8, #7, and #22 in our current data):

Target isn’t just up against the whole-forest, big box retailers — they also have to contend with niche competition. Their competitors in the video game space include not only brick-and-mortar retailers like GameStop, but competitor-partners like Sony and Nintendo (which both sell hardware and software directly online).

Not every grove of trees is going to have the same needs and growing conditions. Your competitive landscape could have dozens of ecosystems, and each of them requires unique research and likely a unique strategy.

4. You’re stuck in one tree

On the other hand, you could be stuck in just one tree. Let’s take Ford Motor Company as an example. Savvy marketers at Ford know they’re not just up against legacy automakers like Chevrolet and Toyota, but up-and-coming competitors like Tesla and Rivian.

That niche is incredibly important, but let’s take a look at what the SERPs are telling us:

These are Ford’s #1, #2, and #5 competitors, and they aren’t automakers — they’re automotive content producers. Does this mean that Chevy and Tesla aren’t Ford’s competitors? Of course not. It means that those automakers are infrequently appearing in SERPs alongside Ford. Ford is competing with mentions of their own products (makes and models) in leading online publications.

5. We’re just plain wrong

Hey, it happens — I’m not here to claim that we’re perfect. SERP-based competitive analysis has a couple of limitations. First, as discussed, SERP analysis doesn’t always reflect the brick-and-mortar world. From an SEO perspective, that’s fine (if they’re not ranking, we’re not competing with them for search share), but there are other essential pieces to the puzzle.

Second, our SERP-based analysis is based on national results and does not reflect regional or hyperlocal competition. Some regional businesses do have national competitors, and that’s worth knowing, but localized perspectives are important as well.

Maybe it’s a good thing…

What if a tool like True Competitor only returned information that you already knew? I guess you could pat yourself on the back and move on with life, but what did you learn? To me, the entire point of SERP-based competitive analysis is to challenge your expectations and your point of view. If the results don’t match what you expect, that mismatch represents opportunity.

More likely than not, it doesn’t mean you’re wrong (unless you’ve let vanity and personal history get the best of you) — it means that you’re missing a perspective or a niche that could be important. If you can see that missing perspective as money left on the table, then you’ve got a good chance to pick it up and walk away with a bit more in your pocket.


The Competitive Analysis Suite is now available to all Moz Pro customers, and we’d love to hear your feedback via the ‘Make a Suggestion’ button in the app.

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How Full-Cycle Recruiting Can Improve Your Recruitment Process

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How Full-Cycle Recruiting Can Improve Your Recruitment Process


Job vacancies can cost a company an average of $500 per day.

Companies can save money, improve the quality of their hires, eliminate communication gaps, and increase accountability during the recruitment process by implementing a full-cycle recruitment strategy.

The full-cycle recruitment process is managed by a single full-cycle recruiter or full-cycle recruiting agency.

Full-Cycle Recruiting Process

full cycle recruitment process

The full-cycle recruiting process includes six stages: preparing, sourcing, screening, selecting, hiring, and onboarding.

Preparing

The first stage of the full-cycle recruiting process is the preparing stage. A recruiter will begin this stage by working with a hiring manager to identify a hiring need and create a persona — a fictionalized profile of your company’s ideal candidate.

During the next step of the preparing stage, the recruiter and hiring manager will determine how much compensation a candidate will be offered. This information will be used to create a job posting that includes an overview of the role, responsibilities, salary range, benefits, and information about the company.

Sourcing

After creating a persona and job posting, a recruiter will use word-of-mouth, internal recruiting, employee referrals, social media, job boards, or career websites such as LinkedIn and Glassdoor to find jobseekers that fit the ideal candidate persona.

Screening

After finding potential candidates, a recruiter will carefully review applicants’ resumes and cover letters with the help of HR software. Then, the recruiter will perform a phone screen or on-demand interview.

For most talent acquisition leaders, resume screening is the most time-consuming and challenging part of recruitment.

Selecting

After screening and shortlisting candidates, the recruiter will determine which candidate is the best fit for the role by conducting face-to-face or virtual interviews.

A recruiter will ask candidates in-depth questions to learn more about their professional background and qualifications during a face-to-face interview. The recruiter may also have candidates complete writing assignments or a series of tasks to prove they are a good choice for the position.

Once the recruiter selects the best candidate, they will check the candidate’s references or order a background check.

Hiring

The hiring stage is the most important of the process.

After choosing the best candidate for the role, the recruiter will contact the candidate with an official job offer and may have to negotiate the terms of the offer. The candidate may feel more comfortable receiving a job offer from the full-cycle recruiter rather than the hiring manager because the recruiter has been the candidate’s primary contact throughout the hiring process.

Onboarding

The final stage of the full-cycle recruiting process is the onboarding stage. During the onboarding stage of the process, a hire is integrated into the company. The full-cycle recruiter will familiarize the new hire with the company culture and team members using a welcoming orientation or introductory path.

1. Identify the ideal candidate for the role.

A candidate persona is a description of your ideal applicant. Creating a candidate persona will help your recruiter choose the best applicant for the role by honing in on the criteria that your ideal candidate should meet.

To create a persona, start by asking yourself questions about your ideal candidate to identify their skills, qualifications, experience, education, and background. For example, what industry do they currently work in? Do they hold the role that you are hiring for? What are their professional goals? What work environment do they thrive in?

Once you have answered the questions, interview managers at your business who would oversee your ideal candidate and ask about the skills that would help employees thrive in the role. Use the managers’ recommendations to help craft your ideal candidate’s persona.

2. Find potential candidates.

Create advertisements that target jobseekers who fit your ideal candidate persona. Post the advertisements to social media websites and job boards such as LinkedIn, Facebook, and Glassdoor to reach potential candidates searching for new positions.

You can also use promotions and transfers to recruit existing employees who may qualify for the position. Internal recruiting can help your company reduce onboarding time, boost morale, and save time and money.

3. Review candidates’ resumes and cover letters.

Use applicant tracking software (ATS) to scan applicants’ resumes and cover letters for criteria that matches your ideal candidate persona, such as education, years of experience, and previous job titles.

If you are reviewing resumes and cover letters manually, scan each resume for keywords that match the open position. Next, separate them into 3 categories: resumes that do not meet the criteria for the position, resumes that meet some of the criteria, and resumes that meet all of the criteria. Double-check the resumes in each category.

Place the candidates that are closest to your company’s ideal candidate persona on a shortlist.

4. Conduct face-to-face or virtual interviews with shortlisted candidates.

Interviewing shortlisted candidates can help you find the best fit for the job. By interviewing candidates, you can learn more about their experiences and qualifications, their potential to fit into your company culture, and their soft skills, such as how they perform under pressure.

Conducting standardized interviews can also help you view candidates objectively and prevent bias in the hiring process.

5. Contact the best candidate with an official job offer.

After conducting interviews, extend an official job offer to the best candidate. Indeed recommends contacting the candidate by phone the same day as their final interview or within one day of making your decision.

Benefits of Full-Cycle Recruiting

Full-cycle recruiting improves the efficiency of the hiring process in five key ways:

Faster Hiring

The full-cycle recruiting process reduces time-to-hire, making the recruitment process more efficient. Time-to-hire is a measure of the time between when a candidate enters the pipeline and when they are officially hired. A shortened time-to-hire reduces the risk of a company losing out on highly qualified candidates that may be simultaneously interviewing at other companies.

Streamlined Strategy

Using a full-cycle recruiting strategy streamlines the recruitment process. It eliminates delays caused by communication gaps because the process is handled by a single recruiter or agency that can construct a simple strategy and follow it through to the end.

Improved Quality of Hire

Quality of hire measures the value a new hire contributes to a company’s overall success. Improving the quality of hire increases employee engagement, improves job satisfaction and productivity levels, and decreases turnover costs.

A full-cycle recruiter implements a more personalized and thorough process than a traditional recruiter. As a result, full-cycle recruiting improves the quality of hire by precisely identifying the best candidate for a position.

Increased Accountability

Because one person manages the entire full-cycle recruiting process, all of the successes and failures of the process are their responsibility. The recruiter benefits from this responsibility because they can’t lose a candidate due to someone else’s mistakes.

Improved Communication

In full-cycle recruiting, candidates remain in communication with a single person throughout the hiring process. Therefore, the process alleviates any possible concerns a candidate may have about delays caused by miscommunication between hiring personnel.

Full-Cycle Recruiting Process Results

A well-executed full-cycle recruiting process will result in an employee who feels prepared on their first day. This is all thanks to a full-cycle recruiter who guided them through the recruitment process, maintained communication, and provided necessary information about the job position and the company.

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